The challenge
Precision 4x4 sold parts and serviced 4WDs in person, with nothing online. They needed two things that worked as one.
First, an ecommerce store so customers could browse and buy without coming in. Second, a companion app that did more than mirror the shop: a place where a customer's own vehicles, their workshop bookings and their service history lived against their account.
The store and the app had to run off the same backend and the same login, so a customer is the same customer whether they are on the website or the phone in their pocket.